Financial Assistance Policy

If SurgCenter of Palm Beach Gardens believes that you have health insurance and/or HMO coverage(s) that may cover some or all of the Services, SurgCenter of Palm Beach Gardens may initiate contact with them to determine your cost-sharing responsibilities for SurgCenter of Palm Beach Gardens’s bill. You may contact them directly as well for additional information concerning your cost-sharing responsibilities. If SurgCenter of Palm Beach Gardens determines that you have cost-sharing responsibilities for SurgCenter of Palm Beach Gardens’s bill, in accordance with SurgCenter of Palm Beach Gardens’s financial assistance policies, you will be required to pay your cost-sharing responsibilities in full on or before the date that Services are provided. SurgCenter of Palm Beach Gardens’s financial assistance policies are that if you are unable to pay your cost-sharing responsibilities in full on or before the date that Services are provided, because you believe you are medically indigent or you are not covered by any health insurance or HMO, then upon request SurgCenter of Palm Beach Gardens, in its sole discretion, may offer you a discount on the amount due and/or offer a payment plan. Any such discount is considered by SurgCenter of Palm Beach Gardens to be “charity care.” There is no formal application process for obtaining “charity care” at SurgCenter of Palm Beach Gardens. SurgCenter of Palm Beach Gardens’s standard collection policy is to produce and send one or more bills to patients for their cost sharing amount.

Good Faith Estimate

Upon your request, and before the provision of non-emergency care at SurgCenter of Palm Beach Gardens, you can receive a good faith estimate of anticipated charges for the treatment of your condition at SurgCenter of Palm Beach Gardens. This estimate must be provided to you within seven (7) days of the request being received by SurgCenter of Palm Beach Gardens. You should contact your insurer or health maintenance organization regarding your cost-sharing responsibilities. You may request and obtain a Good Faith Estimate by calling SurgCenter of Palm Beach Gardens at 561.429.6880. 

Itemized Bill

Upon request and after discharge from SurgCenter of Palm Beach Gardens we will provide a statement within 7 working days of your request.

Provider Disclosure

Services may be provided in this health care facility by SurgCenter of Palm Beach Gardens as well as by other health care providers who may separately bill the patient and who may or may not participate with the same health insurers or health maintenance organizations as SurgCenter of Palm Beach Gardens.  You may request a more personalized estimate of charges from these other health care providers by contacting the health care providers directly. SurgCenter of Palm Beach Gardens may contract with providers for pathology and anesthesiology services; these services are billed separately from SurgCenter of Palm Beach Gardens for their services.  You may contact these providers through their contact information provided below.

SurgCenter of Palm Beach Gardens Providers

Anesthesia Management Solutions:
28 N Palafox Street
Pensacola, FL 32502
866.653.2540
[email protected]

AmeriPath:
800.890.6220
[email protected] 

Quest Diagnostics:
866.697.8378
Questdiagnostics.com/contact-us/patient-inquiry

Upon request and after discharge from SurgCenter of Palm Beach Gardens, SurgCenter of Palm Beach Gardens will make available the patient record that may be necessary for verification of the accuracy of your patient statement within 10 working days of your request.

Link to Healthcare Related Data

Pursuant to AHCA Statute: s.405.05,F.S. please find here a link to data, quality measures, and statistics that are disseminated by AHCA.

www.Floridahealthfinder.gov

Patient Complaint or Grievance

To report a complaint or grievance, you can contact the facility Administrator by phone at 561.429.6880 or by mail at:
SurgCenter of Palm Beach Gardens
900 Village Square Crossing Suite 100 Palm Beach Gardens, Florida 33410